Support Resources
Have a pre-purchase question about a Krishgen ELISA? View details on our product page or get in touch with our application team at info@krishgen.com.
NCBI / PubMed Database
Access relevant scientific information for your analytes and molecules from this database.
Citation Generator
A citation manager that allows you to quickly and easily generate citations for your research papers. It supports all popular citation styles, making it an ideal tool for scientists. No more need to manually format each of your many references.
SciNapse Publication Search Tool
AI powered search platform, Scinapse assists researchers in finding relevant scientific articles. It uses machine learning algorithms to analyse millions of research papers, helping researchers discover articles that might otherwise have been missed.
Require technical support on an ELISA you’re running? See our troubleshooting guide for common errors and how to solve them.
- High background
- No signal
- Too much signal – whole plate turned uniformly blue
- Standard curve achieved but poor discrimination between points
- Poor duplicates
- Poor assay to assay reproducibility
- No signal when a signal is expected, but standard curve looks fine
- Samples are reading too high, but standard curve looks fine
- Very Low Readings Across the Plate
- Green color develops upon addition of stop solution when using Streptavidin-HRP
- Edge Effects
- Drift
Problem: High Background
Learn more about what causes high background and how to prevent it on our blog here.
Problem: No signal when a signal is expected
Learn more about how to best reconstitute and prepare lyophilized reagents on our blog here.
Problem: Too much signal – whole plate turned uniformly blue
Problem: Standard curve achieved but poor discrimination between points (low or flat curve)
Problem: Poor Duplicates
Problem: Poor assay to assay reproducibility
Problem: No signal when a signal is expected, but standard curve looks fine
Problem: Samples are reading too high, but standard curve looks fine
Learn more about what how to best prepare your samples for ELISA here.
Problem: Very low readings across the plate
Problem: Green color develops upon addition of stop solution when using streptavidin-HRP
Problem: Edge Effects
Problem: Drift
For any inquiries or assistance, our team of accomplished experts is ready to provide the guidance and support required to propel your scientific endeavors forward. If a product does not perform in your experiment as described on our website or datasheet using the recommended protocol, please contact your local distributor or the Krishgen team within 12 months of product receipt.
Contact Tech Support
The Krishgen tech support team strives to provide swift responses and resolution to your queries. Please share as much information about your assay run, including raw data, to enable our technical experts to consult and troubleshoot.